Call us: +1 (849) 479-5500

Refund Policy

1. Booking and Cancellation:

  • All bookings are subject to availability.
  • A non-refundable deposit may be required to secure your reservation.
  • Cancellations made of the scheduled tour may result in a partial or full loss of payment.


2. Weather and Unforeseen Circumstances:

  • VIP TRIP TOURS PUNTA CANA reserves the right to cancel or reschedule tours in the event of adverse weather conditions or unforeseen circumstances.
  • In such cases, customers will be offered the option to reschedule or receive a full refund.


3. Customer-Requested Changes:

  • Changes to the date, time, or participants of a booked tour are subject to availability and may incur additional charges.


4. No-Show Policy:

  • Customers who fail to show up for a scheduled tour without prior notice may forfeit their payment.


5. Refunds:

  • Refunds, if applicable, will be processed within 15 days of the cancellation request.
  • Refunds will be issued to the original payment method.
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