1. Booking and Cancellation:

• All bookings are subject to availability.
• A non-refundable deposit may be required to secure your reservation.
• Cancellations made of the scheduled tour may result in a partial or full loss of payment.

2. Weather and Unforeseen Circumstances:

• VIP TRIP TOURS PUNTA CANA reserves the right to cancel or reschedule tours in the event of adverse weather conditions or unforeseen circumstances.
• In such cases, customers will be offered the option to reschedule or receive a full refund.

3. Customer-Requested Changes:

• Changes to the date, time, or participants of a booked tour are subject to availability and may incur additional charges.

4. No-Show Policy:

• Customers who fail to show up for a scheduled tour without prior notice may forfeit their payment.

5. Refunds:

• Refunds, if applicable, will be processed within 15 days of the cancellation request.
• Refunds will be issued to the original payment method.